Kuwait University · College of Business Administration

Dr.SalmanAljazzaf

Assistant Professor of Information Systems

Researching business value of IT, IT governance, digital platforms, e-government, and digital transformation.

Portrait of Dr. Salman Aljazzaf
  • 🎓Ph.D. in Information Systemsfrom University of Maryland
  • 📘MBAfrom University of Maryland
  • 💻B.Sc. in Computer Engineeringfrom Kuwait University

Available forSpeaking, Workshops, Consulting, Conferences and Research Collaboration

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About

Information systems in research and practice

Assistant Professor of Information Systems at Kuwait University, researching how organizations create business value from information technology — with interests in IT governance, digital platforms, e-government, and digital transformation.

His teaching and research methods training include qualitative comparative analysis (QCA). His academic leadership includes serving as Head of the Consulting and Training Office at the College of Business Administration, and as a founding executive committee member and Secretary of the AIS GCC Chapter. He holds a Ph.D. in Information Systems and an MBA from the Robert H. Smith School of Business, University of Maryland, and a B.Sc. in Computer Engineering from Kuwait University — and before academia spent six years as a network and telecommunications engineer at the Kuwait National Petroleum Company.

7+Years at Kuwait University
3Peer-reviewed journal articles
11Peer-reviewed conference papers
20+Papers reviewed for IS journals & conferences
Research

Areas of interest

01

Business Value of IT

How organizations create business value from information technology investments and capabilities.

02

IT Governance

How IT management, reporting structures, and IT-business alignment shape organizational performance.

03

Digital Platforms

Pricing, promotions, and customer loyalty in online two-sided and multi-sided platforms.

04

E-Government

E-government service quality, citizen satisfaction, and trust in government.

05

Digital Transformation

The capabilities that lead to transformational results, including in healthcare organizations.

06

Digital Marketing

Price discounts, promotions, and buyer behavior on digital platforms.

Research methods & analytics

  • fsQCA
  • R
  • UCINET
  • Mplus
  • XLMiner
  • StatTools
  • PrecisionTree
Publications

Research contributions

Experience

My professional journey

  1. Kuwait University

    College of Business Administration
    • Head of Consulting and Training OfficeApr 2026 — Present
      • Manages office operations and coordinates the Training, Consultation, and Accounting Units to deliver training programs, consulting projects, and professional examination and assessment services.
      • Oversees proposal review, agreement preparation and negotiation, and operational coordination with faculty, clients, and college leadership.
      • Reviews service delivery and training evaluation results, and oversees compliance with administrative and financial procedures.
    • Head of Training UnitMar 2024 — Apr 2026
      • Oversaw training portfolio development and the planning, design, and delivery of professional development programs for public- and private-sector clients.
      • Coordinated client requirements, proposals, instructors, schedules, and logistics, and used participant feedback to improve programs.
    • Assistant Professor of Information SystemsAug 2019 — Present
  2. University of Maryland, College Park

    Robert H. Smith School of Business
    • Research AssistantAug 2014 — May 2019
    • Teaching AssistantMar — May 2014
  3. Kuwait National Petroleum Company

    KNPC
    • Network EngineerApr 2009 — Jul 2012
      • Managed network and security systems, coordinated network projects, and contributed to project and IT budget planning.
    • Telecommunications EngineerSep 2006 — Mar 2009
      • Managed VoIP, unified communications, and fiber transmission systems; supervised telecommunications projects; and contributed to database management and website development.
Education, Certifications & Honors

Academic foundations

2019

Ph.D. in Information Systems

Robert H. Smith School of Business, University of Maryland, College Park

Dissertation: “A Configurational Approach to Examining the Influence of Information Technology Management and Governance on Organization Performance.” Chair: Sunil Mithas.

2014

Master of Business Administration

Robert H. Smith School of Business, University of Maryland, College Park

2006

B.Sc. in Computer Engineering

Kuwait University

Certifications

Cisco · 2009

Cisco Certified Network Associate

Microsoft · 2008

Microsoft Certified Technology Specialist

Honors & scholarships

  • Kuwait University Postgraduate SponsorshipFull sponsorship for MBA and Ph.D. studies
    2012–2019
  • Robert H. Smith AwardOutstanding academic achievement throughout the MBA program
    2012–2014
  • Emir of Kuwait Honor ListKuwait University graduates
    2006
Teaching

Courses at Kuwait University

Undergraduate

Introduction to Electronic Commerce

Undergraduate

Business Information and Technology

Undergraduate

Data Communications & Networks

Undergraduate

Web Application Development

Undergraduate

Enterprise Architecture, Systems and Technologies

Undergraduate

Human Computer Interaction

Course developmentContributed to course development and curriculum enhancement through the design and revision of course content, structure, and delivery approaches for Business Information and Technology; Enterprise Architecture, Systems and Technologies; Human Computer Interaction; and Web Application Development.

Invited doctoral teaching

Guest Lecturer, Muma College of Business, University of South Florida

6 & 13 April 2026

Two virtual sessions (six teaching hours) on Configurational View and Qualitative Comparative Analysis for the Ph.D. course Computational Methods in Information Systems Research.

Teaching assistant

Robert H. Smith School of Business, University of Maryland

2014

Healthcare Information Systems (graduate level) and Healthcare Information Technology (undergraduate level).

Talks & Workshops

Sharing research and methods

Invited talks & presentations

  1. 23 April 2025Research brownbag

    Price Discounts in Online Multi-sided Platforms

    College of Business Administration, Kuwait University

  2. 17 April 2025Lightning talk

    Price Discounts in Online Two-Sided Platforms: The Impact of Customer Loyalty & Buyer Switching

    College of Business Administration, Kuwait University

  3. 14–15 November 2022Invited speaker

    Information from an Integrated Perspective: Information Systems

    First Scientific Forum on Information from an Integrated Perspective, College of Social Sciences, Kuwait University

  4. 21 April 2021Virtual research seminar

    Qualitative Comparative Analysis

    College of Business Administration, Kuwait University

Research methods workshops

QCANovember 2024

Introduction to Qualitative Comparative Analysis (QCA)

1st Saudi Conference on Information Systems, King Fahd University of Petroleum and Minerals, Dhahran, Saudi Arabia

QCAMarch 2024

Introduction to Qualitative Comparative Analysis (QCA)

College of Business Administration, Kuwait University

Two-day workshop

QCAFebruary 2024

Programmatic Research and Complex Causality with a Focus on QCA

Management Development Institute, Gurgaon, India

Four-day virtual workshop co-led with Sunil Mithas

Academic & Professional Service

Leadership and service

2026 — Present

Founding Executive Committee Member & Secretary

Association for Information Systems (AIS) GCC Chapter

2026

Track Chair

2nd Saudi Conference on Information Systems — Track 7: IS in the GCC Region: Challenges and Opportunities

November 2025

Organizing Committee Member

GCC Information Systems Symposium, Carnegie Mellon University in Qatar

20+

papers reviewed for Information Systems journals and conferences

Journals

  • Information Systems Research
  • MIS Quarterly
  • Information Technology & People
  • Information Systems Frontiers
  • IEEE IT Professional
  • Arab Journal of Administrative Sciences

Conferences

  • International Conference on Information Systems (ICIS)
  • European Conference on Information Systems (ECIS)
  • Americas Conference on Information Systems (AMCIS)
  • Conference on Information Systems and Technology (CIST)
  • MCIS & MENACIS
  • Saudi Conference on Information Systems

University service

College of Business Administration, Kuwait University

  • Strategic Planning Committee2023–2024
  • Communication Strategy Taskforce2022–2023
  • Curriculum Restructuring Taskforce2021–2022
  • Online Education Committee2020–2022

Also a member and convener of several department-level committees.

Media & Community

Beyond the classroom

Media appearances

Community engagement

  • Guest Lecturer
    CODED Academy X

    Lectures on business models.

    Jul & Sep 2025
  • Panelist
    CODED Youth coding summer program

    Discussion of academic and professional experiences with Kuwait University faculty.

    Jul 2025
  • Judge
    Generation Science, Kuwait Foundation for the Advancement of Sciences (KFAS)

    Evaluated projects from 102 high school students from Kuwait, the UAE, and Qatar.

    Aug 2024
  • College Representative
    Choosing the Appropriate University Major forum, Smart Mind Educational Group

    Guidance for 12th-grade students.

    May 2024
  • Invited Speaker
    CBA new student orientations

    Organized by the Kuwait University Student Union and the Student Association of CBA.

    2021–2026
Contact

Let's connect.

College of Business Administration, Kuwait University · Office B-2-1022 (CBA South)